Shipping policy

Shipping Policy

At Teerint, we work to ensure that your order reaches you safely and on time. This policy explains our order processing, shipping, tracking, and delivery practices.

1. Order Processing

Orders are processed after successful payment or confirmation of the selected payment method.

Our usual processing time is 1–3 business days. Made-to-order, customised, or temporarily unavailable products may require additional processing time, which will be communicated where applicable.

Orders placed on Sundays, public holidays, or outside business hours may begin processing on the next business day.

2. Delivery Estimates

Estimated delivery is generally 3–7 business days after dispatch for most serviceable locations in India. Delivery to remote areas may take longer.

These are estimates, not guaranteed delivery dates. Actual delivery depends on the destination, courier service, weather, and other operational circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout or communicated before the order is confirmed.

Free-shipping offers may be available during selected promotions and will be subject to the terms stated in the offer.

4. Order Tracking

Once your order is dispatched, tracking details will be shared through the available communication channel, such as email, SMS, or WhatsApp.

Tracking updates may take some time to appear after the courier receives the shipment.

5. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping details and a reachable contact number.

If delivery fails because of an incorrect address, unavailable recipient, or repeated unsuccessful delivery attempts, the courier may return the shipment to us.

Any additional shipping charges or redelivery arrangements will be communicated to the customer in advance, subject to applicable law.

6. Delayed, Lost, or Damaged Shipments

If tracking shows an unusual delay, or your package appears lost or damaged, please contact us with your order number.

We will coordinate with the shipping partner and communicate the available resolution. If a product is delivered damaged or incorrect, please refer to our Return, Refund & Exchange Policy.